Text Messaging Terms and Conditions

Program

The Columbia Ridge Leasing & Maintenance Alerts program sends SMS messages from Columbia Ridge Management LLC to residents, prospective tenants, and leasing inquirers.

Message types

You may receive messages in any of the following categories:

• Leasing inquiry follow-ups and questions
• Tour scheduling and confirmations
• Maintenance request status updates and scheduling
• Voicemail notifications from our leasing and maintenance lines

How to opt in

Submit the contact form at columbiaridge.us/contact and check the SMS consent checkbox. The checkbox is optional; you can submit the form without opting in.

Frequency

Message frequency varies based on your activity, typically 1–10 messages per month.

Cost

Message and data rates may apply per your wireless carrier plan. Columbia Ridge does not charge for SMS. Contact your wireless provider for plan details.

How to opt out

Reply STOP to any message at any time. You will receive one confirmation and no further messages. To resume, reply START or submit the contact form again.

Help

Reply HELP to any message. You will receive: “Reply STOP to unsubscribe. Msg&Data Rates May Apply.” You can also contact us at Management@ColumbiaRidge.us or (513) 394-6055.

Sample messages

• “Hi [Name], this is Columbia Ridge Leasing following up on your inquiry about [unit]. A few times that work this week: [times]. Reply with one. Reply STOP to opt out.”
• “Columbia Ridge Maintenance: your work order for the kitchen faucet has been scheduled for Thursday 9 AM-noon. Reply Y to confirm or call (513) 394-6055. Reply STOP to opt out.”
• “Columbia Ridge: New voicemail on the leasing line. Sign in at columbiaridge.us/portal to listen. Reply STOP to opt out.”

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

We do not share your mobile information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.